Case study · September 2026

Two outbound campaigns live within a week. A meeting request on day four.

We ran our own six-agent AI outbound engine on two very different offers: our lead-gen service for SaaS sales leaders, and bulk office meals for companies in Noida. This page shows the real numbers, what broke, and what we'd change.

05_send_log.csvdaily run · 9:00 IST
  • 09:00SENTEmail 3 · VP Sales, cloud comms SaaS
  • 09:01SENTEmail 2 · sales head, payroll SaaS
  • 09:01STOPPEDBounce · address not found
  • 09:02SENTEmail 2 · founder, logistics SaaS
  • 09:02STOPPEDReplied "No" · + colleague, same domain
  • 09:03HOT LEADHospitality-tech SaaS asks for a call
  • 09:17SENTEmail 1 × 25 · Noida office admins
Events from the live campaign logs, with company names replaced by categories.
225decision-makers researched
296emails sent in four days
0SDRs hired
1discovery call requested

Figures from the campaign send logs as of 29 September 2026.

The engine

Six agents, one shared folder

Each agent reads the file the previous agent wrote and writes the next one. Nothing is hidden inside a tool: you can open any step in a spreadsheet and check it.

Agent 1

ICP Builder

Drafts and scores ideal-customer profiles.

01_icp_list.csv
Agent 2

Prospect Extractor

Finds names, titles, emails and LinkedIn.

02_raw_prospects.csv
Agent 3

List Qualifier

Scores fit and splits tier A and B.

03_qualified.csv
Agent 4

Email Drafter

Writes a personal sequence per prospect.

04_email_drafts.csv
Agent 5

Email Sender

Sends what's due today. Stops on any reply.

05_send_log.csv
Agent 6

Analytics

Reports what worked, by segment and email.

06_analytics.md

Built on Claude and Hermes agents, with Apollo and Exa for data, Apify for email discovery, and a daily scheduled run on the founder's own computer.

Case file A

Selling pipeline to SaaS sales leaders

From a database search to a short list

1,036

people matched the chosen profile in Apollo. Searching is free, so the agent cast wide, then paid to enrich only the final 50.

Shortlisted
50
Verified email
47
Qualified
47
Tier A fit
32

A second batch of 47 funded-startup leaders came from Exa web search. Ten customer profiles were drafted before one was chosen.

Seven emails, one new reason each

Day 0A trigger at their company
Day 125 years in sales + a 30-day plan
Day 2How the agents work
Day 3The inbound half: Meta Ads
Day 4 · if earnedFive of their buyers, named
Day 5Right person?
Day 6Close the loop

Email 5 goes out only when the agent can name five of the prospect's own in-market accounts, for example lenders and insurers that grew headcount 10%+ in six months for a cloud-communications company. It found 120 such accounts for 24 prospects. The other 23 get six emails, so no one receives a weak one.

Four days in

Email 1
94
Email 2
85
Email 3
42
  • Asked for a discovery call 1 company
  • Replied "no", stopped with colleague 1 company
  • Hard bounces, stopped automatically 7 of 94
Day four A hospitality-tech SaaS replied asking for a no-commitment discovery call.

The sender agent read the inbox before the day's run, stopped the sequence for that prospect and a colleague on the same domain, and flagged it for the founder to answer personally.

Case file B

Selling office lunches across Noida

An offer you can do in your head

Thali 1Rs 1204 rotis, dal, aloo sabzi, raita
Thali 2Rs 2004 rotis, dal, paneer sabzi, raita
Email 2 subject lineRs 6,030a day for 50 people, delivery included

Local businesses aren't in B2B databases, so the agents searched the web

Noida SEZ directories
42
Apollo company search
25
Coaching institutes
23
Accessory makers, colleges
17
PG hostels, co-living
11
HR and admin at IT firms
7
Email finder
6

131 contacts across ten segments, ranked by how likely they are to feed 50 people a day: IT offices without a cafeteria and BPO shift teams first.

Fourteen emails, paced for a repeat purchase

Day 0Lunch for your team?
Day 2Rs 6,030 a day
Day 4What's in the thali
Day 6Dinner for late shifts
Day 8One call, not 50 app orders
Day 10Team lunches and events
Day 13Fresh every day
Day 15Right person?
Day 17Simple for accounts
Day 20A perk people notice
Day 22Try one day
Day 24Change the order anytime
Day 27Festive season orders
Day 29Closing the loop

25 new contacts start each day, so volume ramps evenly and the new domain builds a sending reputation. After three days: 75 emails sent, 0 bounces, 0 complaints.

What we learned

What broke, and how we fixed it

01

The sender is the first bottleneck

A transactional email service wasn't suited to cold email, and workspace security blocked a Gmail integration. A mailbox on our own domain worked on the third try.

02

Verify every address first

7 of 94 SaaS emails bounced, mostly addresses that no longer exist. Verification before sending is now a fixed step for every new batch.

03

Stop the whole company, not one person

When one person says no, their colleagues on the same domain stop too. It protects the brand and the domain.

04

Automation still needs a check

Two scheduled runs missed a day. Moving the start dates recovered every email without doubling anyone up.

Same engine, different settings

What changes between a B2B service and a local offer

A · SaaS pipeline serviceB · Office meals
BuyerVP Sales, CROAdmin, accounts, CEO
DataB2B database firstWeb search first
Cadence7 emails in 7 days14 emails in 30 days
PersonalisationCompany trigger + five named buyersCompany name + per-plate maths
SenderFounder's mailboxBrand mailbox
Early result1 discovery call requested75 delivered, 0 bounces
Work with Viral Digital Labs

Run this engine for your sales team

We build and run the same system for Indian SaaS teams: AI-agent outbound plus Meta Ads inbound, reviewed by people before anything goes out. Your AEs see replies and booked meetings.

  • Week 1
    Rebuild your ICP from win dataProfiles scored against the deals you've already closed.
  • Week 2
    Enrich the target accountsVerified buyers, buying signals, no stale lists.
  • Week 3
    Launch two outbound sequencesPersonal, daily, with automatic stop on reply.
  • Week 4
    Run one inbound testMeta Ads instant forms with WhatsApp follow-up.

Talk to the founder

Abhishek Sharan spent 25+ years in enterprise software sales, including leading North America sales at Newgen.

+91-9818116918
support@viraldigitallabs.in
Message on LinkedIn Visit viraldigitallabs.in